02
Overview
The Biz Baker redesign was approached with a blend of enthusiasm and respect. We knew we were on the brink of something special creating the first truly hands-free bakery management app our mission was seamlessly integrate technology into the bakery world, making operations smoother and more efficient without the need for manual intervention..
When we embarked on a journey to redesign Biz Baker, our motivation was clear - we needed multi-modal optimizations in order to streamline and create seamless experiences.
Enhanced Multi-modal experience: Offer a more intuitive and contextual interface, making navigation a breeze.
Hands-Free & Voice Operated: Recognizing the need for efficiency, Biz Baker needed the ability to be a completely hands-free experience, allowing users to manage their bakery operations through voice commands (after all, their hands were busy baking).
Streamlined Features: We refined and optimized our features, ensuring that every tool is both powerful and easy to use.
Seamless Onboarding: To make the transition smoother for our users, we've incorporated educational coach mark tutorials.
02
Overview
When we embarked on a journey to redesign Biz Baker, our motivation was clear - we needed multi-modal optimizations in order to streamline and create seamless experiences.
Enhanced Multi-modal experience: Offer a more intuitive and contextual interface, making navigation a breeze.
Hands-Free & Voice Operated: Recognizing the need for efficiency, Biz Baker needed the ability to be a completely hands-free experience, allowing users to manage their bakery operations through voice commands (after all, their hands were busy baking).
Streamlined Features: We refined and optimized our features, ensuring that every tool is both powerful and easy to use.
Seamless Onboarding: To make the transition smoother for our users, we've incorporated educational coach mark tutorials.
In response to our redesign, we succeeded. Users expressed their delight for this new version of Biz Baker, praising its hands-free, voice-operated capabilities and streamlined features.
The Biz Baker redesign was approached with a blend of enthusiasm and respect. We knew we were on the brink of something special creating the first truly hands-free bakery management app our mission was seamlessly integrate technology into the bakery world, making operations smoother and more efficient without the need for manual intervention..
When we embarked on a journey to redesign Biz Baker, our motivation was clear - we needed multi-modal optimizations in order to streamline and create seamless experiences.
Enhanced Multi-modal experience: Offer a more intuitive and contextual interface, making navigation a breeze.
Hands-Free & Voice Operated: Recognizing the need for efficiency, Biz Baker needed the ability to be a completely hands-free experience, allowing users to manage their bakery operations through voice commands (after all, their hands were busy baking).
Streamlined Features: We refined and optimized our features, ensuring that every tool is both powerful and easy to use.
Seamless Onboarding: To make the transition smoother for our users, we've incorporated educational coach mark tutorials.
The Biz Baker redesign was approached with a blend of enthusiasm and respect. We knew we were on the brink of something special creating the first truly hands-free bakery management app our mission was seamlessly integrate technology into the bakery world, making operations smoother and more efficient without the need for manual intervention..
In response to our redesign, we succeeded. Users expressed their delight for this new version of Biz Baker, praising its hands-free, voice-operated capabilities and streamlined features.
03
03
Problem Statement & Approach
Our Approach
Through immersion in the bakery environment, we quickly grasped the challenges bakers face daily.
We adopted an iterative design process, with our goal being to blend innovation with practicality so that Biz Baker could add value from the get go.
Our Approach
Through immersion in the bakery environment, we quickly grasped the challenges bakers face daily.
We adopted an iterative design process, with our goal being to blend innovation with practicality so that Biz Baker could add value from the get go.
Problem Statement
Slim profit margins are exacerbated by a reliance on outdated paper-based systems for ordering. The absence of streamlined solutions for inventory and order management poses significant inefficiencies, hindering potential growth in a competitive landscape.
Problem Statement
Slim profit margins are exacerbated by a reliance on outdated paper-based systems for ordering. The absence of streamlined solutions for inventory and order management poses significant inefficiencies, hindering potential growth in a competitive landscape.
Problem Statement & Approach
Problem Statement
Slim profit margins are exacerbated by a reliance on outdated paper-based systems for ordering. The absence of streamlined solutions for inventory and order management poses significant inefficiencies, hindering potential growth in a competitive landscape.
Our Approach
Through immersion in the bakery environment, we quickly grasped the challenges bakers face daily.
We adopted an iterative design process, with our goal being to blend innovation with practicality so that Biz Baker could add value from the get go.
04
Desire for a centralized system for ordering & product management.
Orders scattered across multiple channels (paper, computer, phone)
Inconsistent ordering methods due to varying vendor requirements
Inadequate reporting for sales and inventory
Inability to access current pricing information
Difficulty maintaining and updating running orders
Forgetting to add items to orders due to multitasking or already-occupied hands
Inefficient communication with vendors, leading to missed opportunities, delays, or overages
Multi-tasking and multi-modal communication for orders: Calling emailing, online systems, text, social media, etc
Difficulty in objectively tracking order histories and seasonal patterns
Challenges in creating and managing inventories
Frequent missed order deadlines
Personality trait
Bio
Mary is the passionate owner of a beloved local bakery renowned for its artisanal pastries and breads. Juggling the demands of her busy business with her personal life, Mary constantly seeks ways to reclaim precious hours in her day. As a baker and entrepreneur, she's on a mission to find efficient solutions that allow her to focus on her craft and spend more cherished moments with her family.
Demography
Age: 63
Gender: Female
Education: Culinary Arts
Profession: Chef / Baker
Location: Patchogue, NY
Quote
“I own a small bakery and there just isn’t enough hours in the day to get it all done. I would like to save time and money with an inventory/ordering app”.
Core needs
streamlining bakery inventory and ordering processes
Accuracy in the app to ensure cost savings and reduce waste
A solution that combines efficiency with financial benefits
Frustrations
Employees often overlook updating inventory when items run out, leading to inaccuracies.
The current running list fails to reflect the true state of stock.
The lack of live vendor information hinders access to daily prices and real-time stock availability.
dedicated
Disciplined
Hard-working
Potential Savings
$600.00 per month using Biz Baker
05
User Persona
Personas played a crucial role in guiding us towards improved by providing a deeper understanding of user goals, frustrations, and overall characteristics.
Personality trait
Bio
Johnny manages the bakery sections across a chain of local grocery stores, grappling with escalating labor and food costs. He's actively seeking tools like Biz Baker to streamline operations and rein in expenses.
Demography
Age: 53
Gender: Male
Education: Boces Culinary
Profession: District manager
Location: East Meadow, NY
Quote
"Even Small Savings Across A Lot Of Stores Adds Up To Large Savings"
Core needs
Streamlining Ordering and inventory process
Reduce time on these tasks
Ability to scale orders by recipe.
Frustrations
Spending too much on labor
Too many inaccuracies in inventory
Potential Savings
Likely to save $1000.00 per month at each store
Anxious
Disciplined
Stressed
Personality trait
Bio
Mary is the passionate owner of a beloved local bakery renowned for its artisanal pastries and breads. Juggling the demands of her busy business with her personal life, Mary constantly seeks ways to reclaim precious hours in her day. As a baker and entrepreneur, she's on a mission to find efficient solutions that allow her to focus on her craft and spend more cherished moments with her family.
Demography
Age: 63
Gender: Female
Education: Culinary Arts
Profession: Chef / Baker
Location: Patchogue, NY
Quote
“I own a small bakery and there just isn’t enough hours in the day to get it all done. I would like to save time and money with an inventory/ordering app”.
Core needs
streamlining bakery inventory and ordering processes
Accuracy in the app to ensure cost savings and reduce waste
A solution that combines efficiency with financial benefits
Frustrations
Employees often overlook updating inventory when items run out, leading to inaccuracies.
The current running list fails to reflect the true state of stock.
The lack of live vendor information hinders access to daily prices and real-time stock availability.
dedicated
Disciplined
Hard-working
Potential Savings
$600.00 per month using Biz Baker
05
User Persona
Personas played a crucial role in guiding us towards improved by providing a deeper understanding of user goals, frustrations, and overall characteristics.
Personality trait
Bio
Johnny manages the bakery sections across a chain of local grocery stores, grappling with escalating labor and food costs. He's actively seeking tools like Biz Baker to streamline operations and rein in expenses.
Demography
Age: 53
Gender: Male
Education: Boces Culinary
Profession: District manager
Location: East Meadow, NY
Quote
"Even Small Savings Across A Lot Of Stores Adds Up To Large Savings"
Core needs
Streamlining Ordering and inventory process
Reduce time on these tasks
Ability to scale orders by recipe.
Frustrations
Spending too much on labor
Too many inaccuracies in inventory
Potential Savings
Likely to save $1000.00 per month at each store
Anxious
Disciplined
Stressed
Feels
Think
Says
Does
“ Our ordering is a mess its all over the place ”
“ So much time gets wasted ”
“ I still have paper ordering sheets ”
“ I cant stand how each order has to be sent in a different way”
“ My hands are too busy to stop and write something down every time I remember I need to add to an order ”
Double and triple checks orders before placing
Has other bakers keep a running list
Rarely does inventory because it's too time consuming
Misses deadlines for orders when busy and distracted
Runs to store to buy ingredients she’s run out of.
There has to be a better way
I know I’m wasting ingredients.
I need help
I don’t even know what the monetary value of my inventory is.
I know I’m losing money
Frustrated
Stressed
Disappointed
Tired
Worried about money
Empathy Map
This empathy map exercise helped us empathize with the users and develop solutions that catered to their specific preferences and pain points. This helped align our product roadmap.
06
Pains
Losing money in a few different ways.
Pressed for time and forgetting deadlines
Not able to have a viable ordering system for her employees.
Gains
A streamlined process that works for her & her employees
To be able to add to orders hands free
Cost saving of approximately $600.00?mo
07
Idea generation and Inspiration
Drawing inspiration from real-world pain points, we envisioned Biz Baker as the bridge between traditional baking and modern-day operational efficiency, introducing hands-free functionality, timely reminders, and streamlined vendor management.
Timely Reminders: Never miss a deadline again with proactive voice reminders. Biz Baker alerts you of upcoming order cut-offs, ensuring that every deadline is met with precision and ease.
Streamlined Vendor Management: Say goodbye to juggling phone calls, emails, and texts. With our platform, effortlessly place orders in alignment with vendor preferences, ensuring smooth transactions every time.
Hands-Free Ordering: Our voice-activated feature ensures that busy bakers can manage and place orders effortlessly even when their hands are deep-in dough.
04
User Pain Points
Through research we found the specific areas of difficulty, dissatisfaction, and inconvenience. Identifying & understanding user pain points was crucial for improving their user experience, increasing satisfactions and driving engagement and loyalty.
Desire for a centralized system for ordering & product management.
Orders scattered across multiple channels (paper, computer, phone)
Inconsistent ordering methods due to varying vendor requirements
Inadequate reporting for sales and inventory
Inability to access current pricing information
Difficulty maintaining and updating running orders
Forgetting to add items to orders due to multitasking or already-occupied hands
Inefficient communication with vendors, leading to missed opportunities, delays, or overages
Multi-tasking and multi-modal communication for orders: Calling emailing, online systems, text, social media, etc
Difficulty in objectively tracking order histories and seasonal patterns
Challenges in creating and managing inventories
Frequent missed order deadlines
Personality trait
Bio
Mary is the passionate owner of a beloved local bakery renowned for its artisanal pastries and breads. Juggling the demands of her busy business with her personal life, Mary constantly seeks ways to reclaim precious hours in her day. As a baker and entrepreneur, she's on a mission to find efficient solutions that allow her to focus on her craft and spend more cherished moments with her family.
Demography
Age: 63
Gender: Female
Education: Culinary Arts
Profession: Chef / Baker
Location: Patchogue, NY
Quote
“I own a small bakery and there just isn’t enough hours in the day to get it all done. I would like to save time and money with an inventory/ordering app”.
Core needs
streamlining bakery inventory and ordering processes
Accuracy in the app to ensure cost savings and reduce waste
A solution that combines efficiency with financial benefits
Frustrations
Employees often overlook updating inventory when items run out, leading to inaccuracies.
The current running list fails to reflect the true state of stock.
The lack of live vendor information hinders access to daily prices and real-time stock availability.
dedicated
Disciplined
Hard-working
Potential Savings
$600.00 per month using Biz Baker
05
User Persona
Personas played a crucial role in guiding us towards improved by providing a deeper understanding of user goals, frustrations, and overall characteristics.
Personality trait
Bio
Johnny manages the bakery sections across a chain of local grocery stores, grappling with escalating labor and food costs. He's actively seeking tools like Biz Baker to streamline operations and rein in expenses.
Demography
Age: 53
Gender: Male
Education: Boces Culinary
Profession: District manager
Location: East Meadow, NY
Quote
"Even Small Savings Across A Lot Of Stores Adds Up To Large Savings"
Core needs
Streamlining Ordering and inventory process
Reduce time on these tasks
Ability to scale orders by recipe.
Frustrations
Spending too much on labor
Too many inaccuracies in inventory
Potential Savings
Likely to save $1000.00 per month at each store
Anxious
Disciplined
Stressed
Personality trait
Bio
Mary is the passionate owner of a beloved local bakery renowned for its artisanal pastries and breads. Juggling the demands of her busy business with her personal life, Mary constantly seeks ways to reclaim precious hours in her day. As a baker and entrepreneur, she's on a mission to find efficient solutions that allow her to focus on her craft and spend more cherished moments with her family.
Demography
Age: 63
Gender: Female
Education: Culinary Arts
Profession: Chef / Baker
Location: Patchogue, NY
Quote
“I own a small bakery and there just isn’t enough hours in the day to get it all done. I would like to save time and money with an inventory/ordering app”.
Core needs
streamlining bakery inventory and ordering processes
Accuracy in the app to ensure cost savings and reduce waste
A solution that combines efficiency with financial benefits
Frustrations
Employees often overlook updating inventory when items run out, leading to inaccuracies.
The current running list fails to reflect the true state of stock.
The lack of live vendor information hinders access to daily prices and real-time stock availability.
dedicated
Disciplined
Hard-working
Potential Savings
$600.00 per month using Biz Baker
05
User Persona
Personas played a crucial role in guiding us towards improved by providing a deeper understanding of user goals, frustrations, and overall characteristics.
Personality trait
Bio
Johnny manages the bakery sections across a chain of local grocery stores, grappling with escalating labor and food costs. He's actively seeking tools like Biz Baker to streamline operations and rein in expenses.
Demography
Age: 53
Gender: Male
Education: Boces Culinary
Profession: District manager
Location: East Meadow, NY
Quote
"Even Small Savings Across A Lot Of Stores Adds Up To Large Savings"
Core needs
Streamlining Ordering and inventory process
Reduce time on these tasks
Ability to scale orders by recipe.
Frustrations
Spending too much on labor
Too many inaccuracies in inventory
Potential Savings
Likely to save $1000.00 per month at each store
Anxious
Disciplined
Stressed
Feels
Think
Says
Does
“ Our ordering is a mess its all over the place ”
“ So much time gets wasted ”
“ I still have paper ordering sheets ”
“ I cant stand how each order has to be sent in a different way”
“ My hands are too busy to stop and write something down every time I remember I need to add to an order ”
Double and triple checks orders before placing
Has other bakers keep a running list
Rarely does inventory because it's too time consuming
Misses deadlines for orders when busy and distracted
Runs to store to buy ingredients she’s run out of.
There has to be a better way
I know I’m wasting ingredients.
I need help
I don’t even know what the monetary value of my inventory is.
I know I’m losing money
Frustrated
Stressed
Disappointed
Tired
Worried about money
Empathy Map
This empathy map exercise helped us empathize with the users and develop solutions that catered to their specific preferences and pain points. This helped align our product roadmap.
06
Pains
Losing money in a few different ways.
Pressed for time and forgetting deadlines
Not able to have a viable ordering system for her employees.
Gains
A streamlined process that works for her & her employees
To be able to add to orders hands free
Cost saving of approximately $600.00?mo
04
User Pain Points
Through research we found the specific areas of difficulty, dissatisfaction, and inconvenience. Identifying & understanding user pain points was crucial for improving their user experience, increasing satisfactions and driving engagement and loyalty.
Desire for a centralized system for ordering & product management.
Orders scattered across multiple channels (paper, computer, phone)
Inconsistent ordering methods due to varying vendor requirements
Inadequate reporting for sales and inventory
Inability to access current pricing information
Difficulty maintaining and updating running orders
Forgetting to add items to orders due to multitasking or already-occupied hands
Inefficient communication with vendors, leading to missed opportunities, delays, or overages
Multi-tasking and multi-modal communication for orders: Calling emailing, online systems, text, social media, etc
Difficulty in objectively tracking order histories and seasonal patterns
Challenges in creating and managing inventories
Frequent missed order deadlines
Hard-working
Disciplined
dedicated
Personality trait
Bio
Mary is the passionate owner of a beloved local bakery renowned for its artisanal pastries and breads. Juggling the demands of her busy business with her personal life, Mary constantly seeks ways to reclaim precious hours in her day. As a baker and entrepreneur, she's on a mission to find efficient solutions that allow her to focus on her craft and spend more cherished moments with her family.
Demography
Age: 63
Gender: Female
Education: Culinary Arts
Profession: Chef / Baker
Location: Patchogue, NY
Quote
“I own a small bakery and there just isn’t enough hours in the day to get it all done. I would like to save time and money with an inventory/ordering app”.
Core needs
streamlining bakery inventory and ordering processes
Accuracy in the app to ensure cost savings and reduce waste
A solution that combines efficiency with financial benefits
Frustrations
Employees often overlook updating inventory when items run out, leading to inaccuracies.
The current running list fails to reflect the true state of stock.
The lack of live vendor information hinders access to daily prices and real-time stock availability.
Potential Savings
$600.00 per month using Biz Baker
05
User Reserach
User Persona
Personas played a crucial role in guiding us towards improved by providing a deeper understanding of user goals, frustrations, and overall characteristics.
Personality trait
Bio
Johnny manages the bakery sections across a chain of local grocery stores, grappling with escalating labor and food costs. He's actively seeking tools like Biz Baker to streamline operations and rein in expenses.
Demography
Age: 53
Gender: Male
Education: Boces Culinary
Profession: District manager
Location: East Meadow, NY
Quote
"Even Small Savings Across A Lot Of Stores Adds Up To Large Savings"
Core needs
Streamlining Ordering and inventory process
Reduce time on these tasks
Ability to scale orders by recipe.
Frustrations
Spending too much on labor
Too many inaccuracies in inventory
Potential Savings
Likely to save $1000.00 per month at each store
Anxious
Disciplined
Stressed
Feels
Think
Says
Does
“ Our ordering is a mess its all over the place ”
“ So much time gets wasted ”
“ I still have paper ordering sheets ”
“ I cant stand how each order has to be sent in a different way”
“ My hands are too busy to stop and write something down every time I remember I need to add to an order ”
Double and triple checks orders before placing
Has other bakers keep a running list
Rarely does inventory because it's too time consuming
Misses deadlines for orders when busy and distracted
Runs to store to buy ingredients she’s run out of.
There has to be a better way
I know I’m wasting ingredients.
I need help
I don’t even know what the monetary value of my inventory is.
I know I’m losing money
Frustrated
Stressed
Disappointed
Tired
Worried about money
User Reserach
Empathy Map
This empathy map exercise helped us empathize with the users and develop solutions that catered to their specific preferences and pain points. This helped align our product roadmap.
06
Pains
Losing money in a few different ways.
Pressed for time and forgetting deadlines
Not able to have a viable ordering system for her employees.
Gains
A streamlined process that works for her & her employees
To be able to add to orders hands free
Cost saving of approximately $600.00?mo
07
Idea generation and Inspiration
Drawing inspiration from real-world pain points, we envisioned Biz Baker as the bridge between traditional baking and modern-day operational efficiency, introducing hands-free functionality, timely reminders, and streamlined vendor management.
Drawing inspiration from real-world pain points, we envisioned Biz Baker as the bridge between traditional baking and modern-day operational efficiency, introducing hands-free functionality, timely reminders, and streamlined vendor management.
Hands-Free Ordering: Our voice-activated feature ensures that busy bakers can manage and place orders effortlessly even when their hands are deep-in dough.
Hands-Free Ordering: Our voice-activated feature ensures that busy bakers can manage and place orders effortlessly even when their hands are deep-in dough.
Timely Reminders: Never miss a deadline again with proactive voice reminders. Biz Baker alerts you of upcoming order cut-offs, ensuring that every deadline is met with precision and ease.
Timely Reminders: Never miss a deadline again with proactive voice reminders. Biz Baker alerts you of upcoming order cut-offs, ensuring that every deadline is met with precision and ease.
Streamlined Vendor Management: Say goodbye to juggling phone calls, emails, and texts. With our platform, effortlessly place orders in alignment with vendor preferences, ensuring smooth transactions every time.
Streamlined Vendor Management: Say goodbye to juggling phone calls, emails, and texts. With our platform, effortlessly place orders in alignment with vendor preferences, ensuring smooth transactions every time.
08
08
User Flow
User Flow
User Flow highlights the design and optimization of user journeys within the Vehicle Maintenance Service App. By carefully mapping out the steps and interactions required for users to accomplish their goals, we aimed to streamline the app’s navigations enhance the overall user experience. Through iterative testing and refinement.
User Flow highlights the design and optimization of user journeys within the Vehicle Maintenance Service App. By carefully mapping out the steps and interactions required for users to accomplish their goals, we aimed to streamline the app’s navigations enhance the overall user experience. Through iterative testing and refinement.
09
09
We utilized Voiceflow to design Biz Baker's hands-free conversation flow specifically for ordering, ensuring that bakers can seamlessly place requests even when their hands are busy.
We utilized Voiceflow to design Biz Baker's hands-free conversation flow specifically for ordering, ensuring that bakers can seamlessly place requests even when their hands are busy.
Conversational Design
Conversational Design
10
Wireframes
By creating wireframes, we focus on the app’s information architecture, user interactions, and interactions and content hierarchy, ensuring an intuitive and user-centric design. This stage laid the foundation frot he app’s visual design and served as a guide for further development and implementation.
Crafted with Care
Our homepage is designed with the diligent baker in mind.
Featuring four prominent buttons, it's easily navigable even with flour-dusted fingers.
Plus, get an at-a-glance summary of the most crucial information, ensuring you're always in the loop with just a quick look.
Ordering Made Effortless
Upon arrival, users are greeted with a streamlined interface, allowing them to navigate the ordering page with ease.
Whether using voice commands or traditional screen interactions, creating a fresh order, tweaking existing ones, or placing them directly is just a command or tap away.
Dive deeper with features like 'Calculate order by recipe' and stay ahead with timely reminders. With a clear view of open orders and upcoming deliveries, users are always in control and well-informed, regardless of their preferred interaction method.
Your Guiding Hand
Our Help page is more than just assistance—it's your gateway to mastering Biz Baker.
Recognizing the importance of a smooth setup, we've curated a range of support options, from premium live assistance to complimentary tutorials and videos.
For added convenience, we've seamlessly integrated profile management, settings, and rewards right within the Help page. Dive in, explore, and let us ensure your baking journey is as delightful as your creations.
🔰 For the ordering features, our guiding principle was 'Intuitive Efficiency'. Recognizing the repetitive nature of ordering in bakeries, we aimed to minimize manual input and streamline the process. The goal was to make ordering not just faster but also more accurate, by predicting user needs based on their habits
🔰 Key Flows Showcased:
Auto-Complete Ordering
Predictive Input: As users begin to type in the ordering section, the system offers auto-complete suggestions. These suggestions prioritize items based on the user's ordering history, showcasing those items ordered most frequently.
Efficiency & Accuracy: This feature not only speeds up the ordering process but also reduces the likelihood of errors or omissions, ensuring that the most commonly ordered items are always at the user's fingertips.
🔰 The development of the auto-complete ordering feature was heavily influenced by user feedback. Through testing, we gauged the accuracy of our predictions and the overall user satisfaction with the feature. Feedback led to refinements in how suggestions were presented and ranked, ensuring that the auto-complete truly resonated with the user's needs and habits within Biz Baker.
Ordering Features
Inventory Screens
For new users
Portrait Mode
Import sheets
🔰 For the inventory feature, our core principle was 'Flexible Adaptability'. Recognizing that every bakery might have its unique way of managing inventory, we aimed to provide a tool that could easily integrate with existing systems while also offering the flexibility to customize according to
Excel Integration
Seamless Import: Users can effortlessly import their existing Excel inventory files into Biz Baker. This ensures a smooth transition, allowing bakeries to integrate their current inventory data without starting from scratch.
Data Mapping: Upon importing, the system assists users in mapping Excel columns to corresponding fields in Biz Baker, ensuring data consistency and accuracy.
Customizable Sheets: Personalized Layout: Users have the freedom to customize their inventory sheets, rearranging columns, adding new fields, or modifying existing ones.
Tailored Workflow: This customization ensures that each bakery can set up their inventory in a manner that aligns with their workflow, making inventory management more intuitive and efficient.
🔰 The design and functionality of the inventory feature, especially the Excel integration and sheet customization, were refined based on user feedback. Through iterative testing, we assessed the ease of importing, the clarity of data mapping, and the flexibility of customization. User insights were instrumental in shaping the feature to be both powerful and user-friendly, ensuring that Biz Baker's inventory management truly resonated with the diverse needs of bakeries.
We conducted a usability test for the application involving 8 participants. Thorough documentation was maintained of their feedback and comments. Presented below are the key metrics derived from the usability tests.
Usability Tests
12
90%
Were able to successfully
navigate the voice flow
100%
Said Biz Baker would
save them man hours.
95%
Said Biz Baker would
save them money.
98%
Were able to create
a new inventory
95%
Were able to create
a new order
95%
Were able to
create a recipe
Key Takeaways & Learnings
11
13
Key Takeaways
Designing for Practicality: Recognizing the unique challenges bakers face, from busy schedules to messy hands, we emphasized hands-free voice commands and designed interfaces that are both intuitive and easily navigable.
User-Centric Design: Our commitment to understanding the user was evident in our successful implementation of features like voice integration and Excel imports for inventory. These features underscore the importance of tailoring solutions to genuine user needs.
Seamless Integration: We bridged the gap between traditional bakery operations and modern tech solutions. The seamless integration of existing Excel files for inventory and the introduction of hands-free voice commands are testaments to this effort.
Adaptive Functionality: From the ever-evolving home screen to the customizable inventory sheets, our design's adaptability ensures that Biz Baker can cater to a wide range of user habits and preferences.
Learnings
Iterative Design: The iterative approach to design proved invaluable, allowing for continuous refinement and improvement.
User Feedback: The significance of actively seeking and integrating user feedback became evident, shaping a more refined and user-friendly experience.
Next Steps
Expansion: We aim to further expand Biz Baker's capabilities, ensuring it remains at the forefront of bakery management solutions.
Integration: Exploring potential integrations with other industry-specific tools will further enhance Biz Baker's utility.
Continuous Refinement: Based on user feedback and emerging industry trends, we're committed to the ongoing refinement of Biz Baker's features.
10
10
Wireframe
By creating wireframes, we focus on the app’s information architecture, user interactions, and interactions and content hierarchy, ensuring an intuitive and user-centric design. This stage laid the foundation frot he app’s visual design and served as a guide for further development and implementation.
By creating wireframes, we focus on the app’s information architecture, user interactions, and interactions and content hierarchy, ensuring an intuitive and user-centric design. This stage laid the foundation frot he app’s visual design and served as a guide for further development and implementation.
Crafted with Care
Our homepage is designed with the diligent baker in mind.
Featuring four prominent buttons, it's easily navigable even with flour-dusted fingers.
Plus, get an at-a-glance summary of the most crucial information, ensuring you're always in the loop with just a quick look.
Crafted with Care
Our homepage is designed with the diligent baker in mind.
Featuring four prominent buttons, it's easily navigable even with flour-dusted fingers.
Plus, get an at-a-glance summary of the most crucial information, ensuring you're always in the loop with just a quick look.
Ordering Made Effortless
Upon arrival, users are greeted with a streamlined interface, allowing them to navigate the ordering page with ease.
Whether using voice commands or traditional screen interactions, creating a fresh order, tweaking existing ones, or placing them directly is just a command or tap away.
Dive deeper with features like 'Calculate order by recipe' and stay ahead with timely reminders. With a clear view of open orders and upcoming deliveries, users are always in control and well-informed, regardless of their preferred interaction method.
Ordering Made Effortless
Upon arrival, users are greeted with a streamlined interface, allowing them to navigate the ordering page with ease.
Whether using voice commands or traditional screen interactions, creating a fresh order, tweaking existing ones, or placing them directly is just a command or tap away.
Dive deeper with features like 'Calculate order by recipe' and stay ahead with timely reminders. With a clear view of open orders and upcoming deliveries, users are always in control and well-informed, regardless of their preferred interaction method.
Your Guiding Hand
Our Help page is more than just assistance—it's your gateway to mastering Biz Baker.
Recognizing the importance of a smooth setup, we've curated a range of support options, from premium live assistance to complimentary tutorials and videos.
For added convenience, we've seamlessly integrated profile management, settings, and rewards right within the Help page. Dive in, explore, and let us ensure your baking journey is as delightful as your creations.
Your Guiding Hand
Our Help page is more than just assistance—it's your gateway to mastering Biz Baker.
Recognizing the importance of a smooth setup, we've curated a range of support options, from premium live assistance to complimentary tutorials and videos.
For added convenience, we've seamlessly integrated profile management, settings, and rewards right within the Help page. Dive in, explore, and let us ensure your baking journey is as delightful as your creations.
11
Visual Design
Tailored for busy hands
At Biz Baker, we've crafted a design where aesthetics meet practicality, ensuring that bakers with bustling hands can navigate with ease and efficiency. Every element is intuitively placed, making the user journey smooth and straightforward, even during the busiest baking day.
Smooth Onboarding
Voice Commands
Home Screens
Step 1
Step 3
🔰 For the onboarding screens of Biz Baker our primary design principle was 'Informed Simplicity'. Recognizing that first impressions matter we aimed to create an introduction that was both informative and easy to digest. We wanted users to quickly grasp the core functionalities of Biz Baker without feeling overwhelmed, setting the stage for a positive and intuitive user experience throughout the application.
🔰 The onboarding flow was meticulously crafted to spotlight three main features
Inventory Management: The onboarding screens highlighted the process of creating new sheets.
Vendor Management: Users were given a glimpse into how they can easily manage vendors.
Ordering: We introduced users to the hands-free voice command system, emphasizing the ease of placing, editing, and reviewing orders
Description: The design of the onboarding screens was an evolving process. Initial prototypes were tested with a select group of users, gathering feedback on clarity, pacing, and overall comprehension
Step 2
Intro to voice
For new users
Voice activated
For existing users
🔰 Central to our design for the voice integration screens was the principle of 'Simplicity and Engagement Recognizing” that voice commands might be a new experience for many, we aimed to provide a concise yet comprehensive introduction, ensuring users felt at ease with this innovative feature
🔰 Brief Introduction: A succinct overview introduced users to the benefits and ease of using voice commands, emphasizing its hands-free advantage.
🔰 The creation of the voice integration screens was informed by user feedback. Preliminary designs were tested to gauge user comprehension and comfort. Feedback was instrumental in refining the introduction's content and ensuring the try-out experience was as intuitive as possible, paving the way for a seamless transition into using voice commands within Biz Baker.
🔰 The home screen aimed to provide immediate assistance to first-time users while ensuring that returning users were presented with relevant, up-to-date information. The goal was to make the home screen a dynamic hub, adapting to the user's familiarity and needs.
🔰 Help & Guidance: Upon their initial login, users are presented with clear pointers on how to access live help, ensuring they feel supported as they navigate the app for the first time.
🔰 Order Summary: Returning users are greeted with a concise summary of their orders, allowing them to quickly gauge their current status, pending tasks, and any updates or changes.
🔰 The evolution of the home screen was driven by user feedback. Initial designs were tested to determine the effectiveness of the help pointers for new users and the clarity of the order summary for returning users. Feedback was invaluable in refining the layout, content prioritization, and interactive elements, ensuring that the home screen was both welcoming and informative, regardless of the user's familiarity with Biz Baker.
🔰 For the ordering features, our guiding principle was 'Intuitive Efficiency'. Recognizing the repetitive nature of ordering in bakeries, we aimed to minimize manual input and streamline the process. The goal was to make ordering not just faster but also more accurate, by predicting user needs based on their habits
🔰 Key Flows Showcased:
Auto-Complete Ordering
Predictive Input: As users begin to type in the ordering section, the system offers auto-complete suggestions. These suggestions prioritize items based on the user's ordering history, showcasing those items ordered most frequently.
Efficiency & Accuracy: This feature not only speeds up the ordering process but also reduces the likelihood of errors or omissions, ensuring that the most commonly ordered items are always at the user's fingertips.
🔰 The development of the auto-complete ordering feature was heavily influenced by user feedback. Through testing, we gauged the accuracy of our predictions and the overall user satisfaction with the feature. Feedback led to refinements in how suggestions were presented and ranked, ensuring that the auto-complete truly resonated with the user's needs and habits within Biz Baker.
Ordering Features
Inventory Screens
For new users
Portrait Mode
Import sheets
🔰 For the inventory feature, our core principle was 'Flexible Adaptability'. Recognizing that every bakery might have its unique way of managing inventory, we aimed to provide a tool that could easily integrate with existing systems while also offering the flexibility to customize according to
Excel Integration
Seamless Import: Users can effortlessly import their existing Excel inventory files into Biz Baker. This ensures a smooth transition, allowing bakeries to integrate their current inventory data without starting from scratch.
Data Mapping: Upon importing, the system assists users in mapping Excel columns to corresponding fields in Biz Baker, ensuring data consistency and accuracy.
Customizable Sheets: Personalized Layout: Users have the freedom to customize their inventory sheets, rearranging columns, adding new fields, or modifying existing ones.
Tailored Workflow: This customization ensures that each bakery can set up their inventory in a manner that aligns with their workflow, making inventory management more intuitive and efficient.
🔰 The design and functionality of the inventory feature, especially the Excel integration and sheet customization, were refined based on user feedback. Through iterative testing, we assessed the ease of importing, the clarity of data mapping, and the flexibility of customization. User insights were instrumental in shaping the feature to be both powerful and user-friendly, ensuring that Biz Baker's inventory management truly resonated with the diverse needs of bakeries.
11
Visual Design
Tailored for busy hands
At Biz Baker, we've crafted a design where aesthetics meet practicality, ensuring that bakers with bustling hands can navigate with ease and efficiency. Every element is intuitively placed, making the user journey smooth and straightforward, even during the busiest baking day.
Smooth Onboarding
Voice Commands
Home Screens
Step 1
Step 3
🔰 For the onboarding screens of Biz Baker our primary design principle was 'Informed Simplicity'. Recognizing that first impressions matter we aimed to create an introduction that was both informative and easy to digest. We wanted users to quickly grasp the core functionalities of Biz Baker without feeling overwhelmed, setting the stage for a positive and intuitive user experience throughout the application.
🔰 The onboarding flow was meticulously crafted to spotlight three main features
Inventory Management: The onboarding screens highlighted the process of creating new sheets.
Vendor Management: Users were given a glimpse into how they can easily manage vendors.
Ordering: We introduced users to the hands-free voice command system, emphasizing the ease of placing, editing, and reviewing orders
Description: The design of the onboarding screens was an evolving process. Initial prototypes were tested with a select group of users, gathering feedback on clarity, pacing, and overall comprehension
Step 2
Intro to voice
For new users
Voice activated
For existing users
🔰 Central to our design for the voice integration screens was the principle of 'Simplicity and Engagement Recognizing” that voice commands might be a new experience for many, we aimed to provide a concise yet comprehensive introduction, ensuring users felt at ease with this innovative feature
🔰 Brief Introduction: A succinct overview introduced users to the benefits and ease of using voice commands, emphasizing its hands-free advantage.
🔰 The creation of the voice integration screens was informed by user feedback. Preliminary designs were tested to gauge user comprehension and comfort. Feedback was instrumental in refining the introduction's content and ensuring the try-out experience was as intuitive as possible, paving the way for a seamless transition into using voice commands within Biz Baker.
🔰 The home screen aimed to provide immediate assistance to first-time users while ensuring that returning users were presented with relevant, up-to-date information. The goal was to make the home screen a dynamic hub, adapting to the user's familiarity and needs.
🔰 Help & Guidance: Upon their initial login, users are presented with clear pointers on how to access live help, ensuring they feel supported as they navigate the app for the first time.
🔰 Order Summary: Returning users are greeted with a concise summary of their orders, allowing them to quickly gauge their current status, pending tasks, and any updates or changes.
🔰 The evolution of the home screen was driven by user feedback. Initial designs were tested to determine the effectiveness of the help pointers for new users and the clarity of the order summary for returning users. Feedback was invaluable in refining the layout, content prioritization, and interactive elements, ensuring that the home screen was both welcoming and informative, regardless of the user's familiarity with Biz Baker.
🔰 For the ordering features, our guiding principle was 'Intuitive Efficiency'. Recognizing the repetitive nature of ordering in bakeries, we aimed to minimize manual input and streamline the process. The goal was to make ordering not just faster but also more accurate, by predicting user needs based on their habits
🔰 Key Flows Showcased:
Auto-Complete Ordering
Predictive Input: As users begin to type in the ordering section, the system offers auto-complete suggestions. These suggestions prioritize items based on the user's ordering history, showcasing those items ordered most frequently.
Efficiency & Accuracy: This feature not only speeds up the ordering process but also reduces the likelihood of errors or omissions, ensuring that the most commonly ordered items are always at the user's fingertips.
🔰 The development of the auto-complete ordering feature was heavily influenced by user feedback. Through testing, we gauged the accuracy of our predictions and the overall user satisfaction with the feature. Feedback led to refinements in how suggestions were presented and ranked, ensuring that the auto-complete truly resonated with the user's needs and habits within Biz Baker.
Ordering Features
Inventory Screens
For new users
Portrait Mode
Import sheets
🔰 For the inventory feature, our core principle was 'Flexible Adaptability'. Recognizing that every bakery might have its unique way of managing inventory, we aimed to provide a tool that could easily integrate with existing systems while also offering the flexibility to customize according to
Excel Integration
Seamless Import: Users can effortlessly import their existing Excel inventory files into Biz Baker. This ensures a smooth transition, allowing bakeries to integrate their current inventory data without starting from scratch.
Data Mapping: Upon importing, the system assists users in mapping Excel columns to corresponding fields in Biz Baker, ensuring data consistency and accuracy.
Customizable Sheets: Personalized Layout: Users have the freedom to customize their inventory sheets, rearranging columns, adding new fields, or modifying existing ones.
Tailored Workflow: This customization ensures that each bakery can set up their inventory in a manner that aligns with their workflow, making inventory management more intuitive and efficient.
🔰 The design and functionality of the inventory feature, especially the Excel integration and sheet customization, were refined based on user feedback. Through iterative testing, we assessed the ease of importing, the clarity of data mapping, and the flexibility of customization. User insights were instrumental in shaping the feature to be both powerful and user-friendly, ensuring that Biz Baker's inventory management truly resonated with the diverse needs of bakeries.
We conducted a usability test for the application involving 8 participants. Thorough documentation was maintained of their feedback and comments. Presented below are the key metrics derived from the usability tests.
We conducted a usability test for the application involving 8 participants. Thorough documentation was maintained of their feedback and comments. Presented below are the key metrics derived from the usability tests.
Usability Tests
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100%
Said Biz Baker would
save them man hours.
90%
Were able to successfully
navigate the voice flow
95%
Said Biz Baker would
save them money.
98%
Were able to create
a new inventory
95%
Were able to create
a new order
95%
Were able to
create a recipe
90%
Were able to successfully
navigate the voice flow
100%
Said Biz Baker would
save them man hours.
95%
Said Biz Baker would
save them money.
98%
Were able to create
a new inventory
95%
Were able to create
a new order
95%
Were able to
create a recipe
User Pain Points
Through research, we found the specific areas of difficulty, dissatisfaction, and inconvenience. Identifying & understanding user pain points was crucial for improving their user experience, increasing satisfaction, and driving engagement and loyalty.
Key Takeaways & Learnings
11
Key Takeaways
Designing for Practicality: Recognizing the unique challenges bakers face, from busy schedules to messy hands, we emphasized hands-free voice commands and designed interfaces that are both intuitive and easily navigable.
User-Centric Design: Our commitment to understanding the user was evident in our successful implementation of features like voice integration and Excel imports for inventory. These features underscore the importance of tailoring solutions to genuine user needs.
Seamless Integration: We bridged the gap between traditional bakery operations and modern tech solutions. The seamless integration of existing Excel files for inventory and the introduction of hands-free voice commands are testaments to this effort.
Adaptive Functionality: From the ever-evolving home screen to the customizable inventory sheets, our design's adaptability ensures that Biz Baker can cater to a wide range of user habits and preferences.
Learnings
Iterative Design: The iterative approach to design proved invaluable, allowing for continuous refinement and improvement.
User Feedback: The significance of actively seeking and integrating user feedback became evident, shaping a more refined and user-friendly experience.
Next Steps
Expansion: We aim to further expand Biz Baker's capabilities, ensuring it remains at the forefront of bakery management solutions.
Integration: Exploring potential integrations with other industry-specific tools will further enhance Biz Baker's utility.
Continuous Refinement: Based on user feedback and emerging industry trends, we're committed to the ongoing refinement of Biz Baker's features.
Key Takeaways
Designing for Practicality: Recognizing the unique challenges bakers face, from busy schedules to messy hands, we emphasized hands-free voice commands and designed interfaces that are both intuitive and easily navigable.
User-Centric Design: Our commitment to understanding the user was evident in our successful implementation of features like voice integration and Excel imports for inventory. These features underscore the importance of tailoring solutions to genuine user needs.
Seamless Integration: We bridged the gap between traditional bakery operations and modern tech solutions. The seamless integration of existing Excel files for inventory and the introduction of hands-free voice commands are testaments to this effort.
Adaptive Functionality: From the ever-evolving home screen to the customizable inventory sheets, our design's adaptability ensures that Biz Baker can cater to a wide range of user habits and preferences.
Learnings
Iterative Design: The iterative approach to design proved invaluable, allowing for continuous refinement and improvement.
User Feedback: The significance of actively seeking and integrating user feedback became evident, shaping a more refined and user-friendly experience.
Next Steps
Expansion: We aim to further expand Biz Baker's capabilities, ensuring it remains at the forefront of bakery management solutions.
Integration: Exploring potential integrations with other industry-specific tools will further enhance Biz Baker's utility.
Continuous Refinement: Based on user feedback and emerging industry trends, we're committed to the ongoing refinement of Biz Baker's features.
13